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Your profile and organisations

2 min read

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Change your name or password and deactivate your account on Manage Profiles, and rename, deactivate or choose a default organisation on Manage Organisations.

Profile #

Click your avatar at the top right and choose Profile (see Account menu). Organisation in the same menu opens Manage Organisations.

Manage Profiles with Email, Organisation Role and Name, and the Change Password and Deactivate Account buttons
Manage Profiles with Email, Organisation Role and Name, and the Change Password and Deactivate Account buttons
  • Email and Organisation Role are read-only. Your role is set by an Owner or Admin; see Roles.
  • Name: edit it and click Update Name.

Change your password #

  1. Click Change Password. Stride emails you a link to reset your password. The button then waits 60 seconds before you can ask for another email.
  2. Open the link in the email and set a new password. Use at least 10 characters with an upper-case letter, a lower-case letter and a digit, avoid common words, and don’t reuse an old password.

Note

Changing your password signs you out of your other sessions.

For the password rules and session timeout, see Sessions and authentication.

Deactivate your account #

Deactivate your account appears only for Owners of the selected organisation.

  1. Click Deactivate Account.
  2. Enter your password and click Deactivate Account to confirm. Stride signs you out.

Changes live systems

You lose access to Stride and can’t reactivate the account yourself. To use Stride again you need a new account.

Organisation #

Manage Organisations lists every organisation you belong to, with your role in each and which one is your default. Use Search organisation name to filter the list.

Manage Organisations table with each organisation, your role and the default flag
Manage Organisations table with each organisation, your role and the default flag

Click ⋮ in an organisation’s row for these actions:

Organisation row menu with Rename, Deactivate and Set as Default
Organisation row menu with Rename, Deactivate and Set as Default
  • Rename: enter the new name under Enter Organisation name and click Update Name.
  • Deactivate: enter your password and click Deactivate Organisation.
  • Set as Default: the organisation Stride opens when you log in. To switch organisation during a session, see Switch organisation.

Who can do this

Rename and Deactivate appear only if your role allows them, normally Owner. Everyone can use Set as Default.

Warning

In the current release, confirming Deactivate Organisation shows a success message but doesn’t deactivate the organisation, and its members keep access. To close an organisation, contact the Stride team.

Related #

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